Payment and Delivery

Thank you for choosing Essalka Cosmetics for your beauty needs. Below are the details regarding payment and delivery options for your convenience:

Payment Options:

PayPal: We accept payments securely through PayPal. PayPal allows you to pay using your PayPal balance, bank account, or credit/debit card. Simply select the PayPal option during checkout and follow the instructions to complete your payment.

Credit and Debit Cards via PayPal: You can also pay using your credit or debit card through PayPal. When you proceed to checkout, select the PayPal option and then choose the "Pay with Debit or Credit Card" option on the PayPal login page. Follow the prompts to enter your card details and complete the payment.

Delivery Information:

Shipping Method: We offer standard shipping for all orders placed on Essalka.com.

Shipping Cost: Shipping costs vary depending on the delivery location and the weight of the products in your order. The exact shipping cost will be calculated and displayed during the checkout process before you finalize your order.

Delivery Time: Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. Delivery times vary depending on your location and the shipping method chosen during checkout. Please refer to the estimated delivery time provided at checkout for more information.

Refund Policy:

We strive to ensure that every Essalka Cosmetics product meets our high-quality standards. However, if you receive a damaged or incorrect product, please contact us immediately at contact@essalka.com or via phone/WhatsApp at +1 (646) 424-1206.

Refund Eligibility: Refunds are only available for damaged or incorrect products received. Please notify us of any issues within 7 days of receiving your order to be eligible for a refund.

How to Request a Refund: To request a refund, please contact our customer service team with your order details and a description of the issue. We may require photo evidence of the damage or incorrect product for verification purposes.

Refund Process: Once your refund request is approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase (PayPal or Credit/Debit Card via PayPal). Please allow up to 7 business days for the refund to reflect in your account.

If you have any further questions or concerns regarding payment, delivery, or our refund policy, please don't hesitate to contact us at contact@essalka.com or via phone/WhatsApp at +1 (646) 424-1206. Our customer service team is here to assist you.

Thank you for choosing Essalka Cosmetics. We appreciate your business!

Essalka Cosmetics
Email: contact@essalka.com
Phone/WhatsApp: +1 (646) 424-1206